Lullabuy Reviews

Lullabuy has an overall rating of 4.7 based on 18 reviews. Customer feedback on Lullabuy is mixed: Lullabuy reviewers highlight positive aspects like wide range of baby products, competitive pricing, excellent customer service, fast delivery, which strongly appeal to new parents, expecting parents, caregivers, family members shopping for babies. However, Lullabuy is often criticized for its limited product availability, occasional shipping delays, website navigation issues, lack of detailed product descriptions.

4.7/5.0

18 reviews

5 Stars

17

4 Stars

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1 Star

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All Lullabuy Reviews (18)
RonCrawford
January 08, 2023
"Where's the customer support?"
I bought some stuff for Christmas gifts, and everything showed up on time. However, we ran into a quality problem with one of the items. I reached out to customer service three times, but got no reply and couldn't find a phone number to call.
bigelephant713
February 02, 2019
"Awesome support from the team!"
I got an ooh noo googy horse for my daughter's birthday, but I quickly figured out it wouldn’t arrive in time. I shot off an email to explain what was up, and the dude who got back to me was super helpful and canceled my order. Then, I went for the Mr Maria miffy light - it showed up fast and was packed just right, plus it was the best deal I could find at that moment. I'll definitely shop here again and highly suggest it to others. Thanks a bunch!
crazybutterfly317
January 15, 2019
"Top-notch support from the team"
I gotta say, the customer support was fantastic! I got a heads-up when my order was shipped out for next day delivery, complete with tracking info. Everything showed up right on schedule and in great shape. Super happy with my trophy heads and miffy lamp; they've been getting a ton of compliments!
Bobby
December 10, 2018
"trophy head of a grizzly bear"
We got the grizzly bear trophy head for our son's nursery, and we couldn't be happier with it. It arrived right on schedule and was packed really well. The quality is top-notch and will look super impressive once it's on the wall. We'll definitely be telling our family and friends about Lullabuy.
JimCruz
November 20, 2018
"Awesome support and quick replies..."
Awesome support and quick replies! The only downside is that the Miffy lamp doesn’t come with a power plug, which makes it a bit tricky since I keep using my iPhone charger instead. It would be way better if it included one. I’ve placed an order for it, and they’re sending it to me at no cost, so I can’t really complain.
CarolineSteeves
September 13, 2018
"Fantastic Support from Customer Service!"
I believed I had made a mistake the previous week, but for some reason, it didn’t go through (maybe it was my oversight & I missed the order confirmation). BUT when I figured it out, Pranjal in customer support was amazing at swiftly processing the new orders and sending out the items for me! Great communication kept me in the loop the whole time. Thanks a bunch!!
bubbachan02131981
August 24, 2018
"Adorable item, but delivery took ages"
The tiny star lamp was super cute and just what my little guy needs since he’s scared of the dark. But, I was let down that it took 10 days to get here after paying €8 for shipping. It’s not enough to stop me from ordering again, though, since they have a lot of stuff you can’t find anywhere else, but it was still a bit of a hassle.
kathycv3
June 06, 2018
"Great Customer Support"
I got a defective item, but the customer service has been awesome. They provided me with the option of a refund or a replacement and even reached out to their supplier to verify it was from a bad batch. Right now, I'm waiting for the replacement since they're expecting a good batch soon, but I'd definitely shop with them again because they've been super helpful. Excellent communication and a nice variety of products.
whiterabbit574
June 01, 2018
"Awesome experience"
Awesome experience: the product we ordered was expected to show up in roughly two weeks. It got here in just a week, so I was super pleased. Excellent quality: really nice quality, nicely packaged and wrapped with care. I’ll surely consider this company for my future purchases.
JeanGraham
August 03, 2017
"Amazing items!"
I just got a rug, a cozy trophy head, and a little light from Lullabuy, and I can't say enough good things about this place! The quality of the stuff for my son's room is top-notch! The delivery and customer support were also excellent. I totally recommend this company!
happypeacock338
June 04, 2017
"This shop gets my thumbs up!"
Lullabuy boasts an awesome selection of items, with plenty of delightful stuff that attracts both grown-ups and kids.

Their pricing is on par with other websites that sell similar products. I got excellent, speedy service and have shopped here multiple times. You bet I'll be back for more!

In my opinion, this store is absolutely a great choice for kids' toys and decor.
tinyfish180
May 31, 2017
"Absolutely Gorgeous Shop"
What a charming shop with an amazing array of one-of-a-kind, handmade products. My package came so nicely wrapped, all in tissue paper and tied up with string - plus, there was a cute little bag of candies as a sweet gesture! - I really appreciate that kind of care.

I’d definitely suggest this shop - I’ve already told my pals who are also getting ready for a baby :)
VernonAndrews
May 16, 2017
"Gift for Our New Grandchild"
My daughter-in-law in Vancouver came across this beautiful blanket online but couldn’t find anything like it in Canada. Naturally, I jumped at the chance to purchase it as a present for our upcoming grandchild (due next month). The package showed up in just a few days, beautifully wrapped by hand, and included a sweet little treat—such a thoughtful touch for any little siblings that might be around. The blanket is made of high-quality cotton and is incredibly soft, making it just right for a newborn. The colors are very modern, perfect for a stylish nursery! It’s all packed up neatly in the suitcase, ready to go!
Jessica.Gomez
March 17, 2017
"Outstanding quality and service!"
I just got the 'Oliver - Bear Head' after spotting it in a hotel in the Netherlands. The product is of excellent quality, and I'm super happy with it. I placed my order on Monday, and the delivery was estimated for 7-10 days. It arrived on Friday, and I tracked it through DPD. The delivery was really well done, with branded packaging and even some complimentary sweets in the box. It's a fantastic piece that's also been featured in top home magazines. Given this experience, I would definitely order again. Thanks a bunch, folks! :-)
CarlaLong
October 08, 2015
"Fantastic support and excellent service"
I recently became a fan of the Mutsy Igo's design, but I was a bit hesitant about getting a pram I hadn't checked out in person. I called up lullabuy, and their friendly customer service team was able to address all my queries and then some. I placed my order, and the pram showed up right on schedule. I'm super happy with my buy. Big thanks to lullabuy!

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